Asked & Answered


An MLP is the only way for Massachusetts towns to have a direct say in offering Internet service. The MLP strikes the right balance of town oversight and business independence. Why do we want an entity with town oversight? So we have reasonable oversight of rates and service offerings. So our town has flexibility to address the digital divide. So the MLP board can make sure our network is not throttled or tampered with.

There is absolutely no big business behind FalmouthNet. FalmouthNet is a group of volunteer Falmouth residents passionate about the need for reliable, affordable Internet in Falmouth. Through family, friends and colleagues FalmouthNet raised money to support a marketing effort, to effectively explain the multi-year effort to build the network we envision.

The MLP board would hire a general manager who would oversee the business and technology of running the network. The MLP board has flexibility to hire an experienced Internet provider, build its own customer service and technical teams, or partner with MLPs from other towns.

Yes! Over 20 Massachusetts towns have realized, “If we don’t do it, no one else will.” These include suburban Boston cities like Braintree, Reading and Concord, mid-sized cities like Westfield, Holyoke and Taunton, and small western Massachusetts towns like Leverett and Shutesbury.

There are several streaming ways to get local stations. Apps, like YouTube TV, Fubo TV (which offers all the local sports) and Sling carry local stations. You can also download location station apps and cast them to your TV set. And, of course, you can keep your Comcast pay TV service even as you use Falmouth’s Internet service.

Comcast & Verizon stay, and with competition, they’re likely to offer promotional rates for limited times and be more mindful of rate increases. Competition is good for consumers.

Fairhaven, Milton, Quincy, Northampton and several others have recently voted to approve MLP formation, in addition to the towns listed above who already offer their own Internet service.

Nope. There are no plans to include electrical and gas service through the MLP. If one day, some enterprising nonprofit wanted to offer electrical, it would need to pass another town meeting.

Many neighborhoods have frequent outages. The Feasibility Study found that over 40% of Falmouth residents surveyed had an Internet outage of over one day in the last year. Our late-October storm knocked out Internet access for much of the town. A recent incident where a truck snagged a Comcast cable brought North Falmouth businesses to a standstill. These problems are symptoms of an inadequate network architecture. Falmouth’s new network would be built to be more fault tolerant.

Many people in Falmouth have encountered network overloads and outages. Zoom meetings for school and work were frequently interrupted and sometimes impossible. During the pandemic, even Select Board meetings on Zoom had frequent problems.

Fiber will greatly, greatly expand the upload speeds we need for video conferencing and other activities that require rapid data transfer. If copper wire is like a 2-inch pipe, fiber is like a river 15-miles wide.

Furthermore, Falmouth’s current Internet infrastructure can’t keep up with Internet growth. Internet traffic is doubling about every three years. If you’re not experiencing problems today, you will tomorrow. The network that FalmouthNet is planning will be upgradeable to handle Falmouth’s needs well into the future.

We are confident that any initial costs will be offset by substantial gains as the network turns cash-positive and is self-supporting. There may be minor items the town may need to pay for once established. For example, it would be in the town’s best interest to engage a manager early in the construction phase (after a 2nd Town Meeting vote). However, even these costs may be covered by state or federal funding sources. We have secured $100,000 from the state to cover costs for the MLP during its first year of operations, which could be used to pay for a manager's salary

We estimate $60–70 monthly for 1,000 mbps download and 1,000 mbps upload. Compare that with Comcast, which offers 100 mbps down and only 5 mbps up for $85 a month. But, the big takeaway here is that with town oversight, the town has a lot of say in pricing. For example, it could create pricing assistance for those in need. Why would we care about those in need, like service workers, retirees on fixed incomes and students on school lunch? Because we believe the Internet is no longer a “nice to have” but an every-day necessity.

No, you can stay with your provider. Remember, competition is good for consumers.

Cape Cod is an island, connected to society by two bridges. And the Internet. Everything we do hinges on our ability to communicate via Internet. As the pandemic has shown us, education, healthcare, connection with family, collaboration to problem-solve issues like coastal erosion or recruitment of town staffing—all of these things require a reliable, affordable Internet.

Furthermore, building the network we envision will not interfere with Falmouth’s other priorities. In fact, having a robust, reliable Internet access network will help Falmouth address its other priorities.

You can also download the FAQ one-pager here.

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